Frequently Asked Questions
We are always happy to answer any questions you might have. Here are some Frequently Asked Questions. Links throughout the answers will guide you to further information on our site or to other sources. If you have any additional questions, please don’t hesitate to contact us.
We always want our customers to leave the store happy! If you are dissatisfied with a purchase you made here, bring it back with a receipt within 30 days and we will give you store credit or allow you to exchange the item for something else.
We ask that you do not bring food or drink into the store.
Yes! We are happy to carry lots of fun gifts for folks of all ages! Aside from books you can find stationary, napkins, candles, eyeglasses, puzzles, socks, bookends, soaps, CBD oil, and various home décor. We also carry a selection of kids’ toys such as Pusheen plushies and Lego sets! We’re confident that you’ll be able to find a unique gift for anyone in your life.
We offer complimentary gift wrapping for all holidays and occasions. Just let us know at checkout!
Coming to a book signing is a wonderful opportunity to attend a cultural event and connect with other readers and fans. Our authors speak and/or do a reading, then take questions from the audience. Our guest speakers always have fascinating anecdotes to share, suggestions and tips about the writing process, and love hearing your feedback! We do ask that all books to be autographed be purchased through The Book Cove, and we usually offer refreshments.
The Book Cove offers readers the opportunity to join our book credit club. This means that every time you reach a hundred dollars in book purchases, you receive a $10 coupon off of your next purchase! This coupon prints out on your receipt, and is valid for one year. Please hold on to your coupon, as our computer does not keep a record. The other option we offer is for students and teachers, with a 15% discount available for school books.
We sell and accept Book Cove gift certificates. We also honor Chamber of Commerce certificates than can be acquired at The Yarn Box next door.
The Book Cove prides itself on getting to know our customers and what you like to read. We are always happy to recommend a book or discuss one (or all!) of your favorites. In addition to an enjoyable in-store experience, The Book Cove supports the Pawling community. Studies show that for every $100 spent at a local store, $45 is generated for the local community. By shopping Pawling, you are supporting Pawling, and we appreciate that.